National Arbitration Forum

Keller Rohrback and co-counsel filed this claim concerning allegations of both unfair and deceptive trade practices and consumer fraud against the National Arbitration Forum, Inc., and various related entities. NAF held itself out as a neutral, impartial entity before which consumer credit disputes are required to be resolved by the terms of many credit contracts, including most major bank credit card contracts. As a result of this lawsuit, in August 2011, NAF and affiliated defendants agreed to (1) dismiss all pending consumer arbitrations (valued at approximately $1 billion), (2) cease all collection activities arising out of NAF arbitrations (estimated to be worth about $3.8 billion to the class), and (3) stipulate to certain facts regarding Defendants’ financial relationships that class members can use to defend against other entities’ collection activities.

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