Class Action & Consumer Litigation

For decades, consumers have trusted the attorneys of Keller Rohrback to protect them from harmful products and unfair trade practices.

  • Automotive Litigation
  • Cyber Security and Data Privacy
  • Defective or Ineffective Products
  • Environmental Contamination
  • Excessive or Hidden Fees
  • False and Misleading Advertising
  • Unfair Debt Collection Practices
  • Unfair Lending and Loan Servicing
  • Spam Text Messaging

Unfair, Misleading, and Negligent Practices

Our firm is a leader in representing consumers in diverse areas, ranging from vehicles and toys to mortgage modifications and identity theft. Keller Rohrback currently represents a wide range of consumers, such as vehicle owners and lessees, parents, environmentalists, fishermen, employees, professors, doctors, and nurses.

We pick our battles carefully, and apply hard work, ingenuity, and creativity to achieve meaningful results.

We know that money doesn’t solve every problem. In additional to financial compensation to those injured, we are proud that products and the environment have been improved because of our cases. We know that our work and achievements impact not just our clients, but consumers nationwide. We have helped make toys safer in the Mattel lead paint litigation. We have helped ensure that certain baby bottles don’t contain the endocrine disruptor BPA. And homeowners now benefit from improved loan-modification practices at one of the country’s biggest banks.

Keller Rohrback attorneys are frequently featured as speakers and presenters at national legal education seminars on class actions, consumer protection, and data privacy.

Keller Rohrback’s Consumer Protection practice group has been featured in various publications including the Los Angeles TimesThe GuardianThe Detroit News and The Columbian.

Automotive Litigation

Keller Rohrback is renowned for its success in representing consumers in cases involving automotive defects and misrepresentations. These cases reflect our firm’s ongoing commitment to ensuring the safety of consumers and their property as well as protecting the environment.

Beginning in 2015, Keller Rohrback took a leading role in the Volkswagen, Audi, and Porsche “Dieselgate” litigation, concerning allegations that Volkswagen, Audi, and Porsche sold and leased diesel vehicles equipped with unlawful “defeat devices” designed to cheat emissions testing while polluting excessively during normal driving. Our firm’s Managing Partner, Lynn Sarko, was appointed by the court to the Plaintiffs’ Steering Committee. Our firm helped to achieve landmark settlements with Volkswagen, Audi, Porsche, and supplier Bosch that resulted in roughly $12 billion in settlement payments to consumers, provided for repairs and extended warranties, created a trust fund for environmental remediation, and obtained a multibillion-dollar commitment to promote Zero Emissions Vehicle technology. These accomplishments made a lasting impact on behalf of consumers and the environment.

The firm carried on this influential work when in 2017 our automotive litigation team filed a class action against Fiat Chrysler Automobiles (“FCA”) for misrepresenting Ram 1500 and Jeep Grand Cherokee “EcoDiesel” vehicles as environmentally friendly and offering excellent fuel economy and performance. In reality, these vehicles used different emissions control profiles during testing than when driven on the road, resulting in excessive and harmful pollution. As in the Volkswagen case, Keller Rohrback’s Managing Partner, Lynn Sarko, served on the Plaintiffs’ Steering Committee and our firm helped to obtain a settlement with FCA and Bosch worth $307.5 million to consumers. The settlement also required FCA to make significant modifications to these vehicles to bring them into compliance with the emissions standards to which they were originally certified and to repair the cars belonging to class members.

Keller Rohrback’s Automotive Litigation Team continues to hold auto manufacturers and suppliers accountable. If you believe that your vehicle is defective or does not meet the advertised standards, please contact us at 800-776-6044 or at [email protected]. You can also learn more about our current car cases using the links below.

Data Privacy

Keller Rohrback is also a pioneer in representing consumers and employees who have had their personal information breached. Keller Rohrback has a long track record of success with data breach litigation, including the Ninth Circuit case Krottner v. Starbuckswhich established that the theft of a laptop containing employees’ personally identifiable information sufficed to confer Article III standing on plaintiffs.

The firm represents plaintiff employees in the first-filed Sony Pictures Data Breach. In addition, Keller Rohrback represents plaintiffs in the Anthem Inc. Data Breach litigation. Keller Rohrback also represents victims of the Excellus and Experian data breach cases.

Keller Rohrback’s Data Breach practice group has made headlines in various publications including Variety, the Los Angeles Times, the New York Post, and The Guardian. They have also been featured on broadcasts including NPR’s Morning Edition and KIRO 7 Seattle.

Gretchen Cappio‘s discussion with Southern California Public Radio’s Take Two about the Sony Data Breach can be found here.

Other Information

What is a Data Breach?

Data breach refers to an occurrence in which sensitive, protected, or confidential data has been viewed, stolen, or used by an unauthorized individual. Data breaches typically involve critically important information that can be used to commit fraud or identity theft such as personal health information, personally identifiable information (social security numbers and home addresses), intellectual property, and trade secrets.

Protecting Your Private Information

Consumer Reports provides information and tips on how to protect yourself against fraudulent charges.

For immediate steps to repair identity theft, click here.

For information on creating an Identity Theft Report, click here.

Spam Text Messages

Keller Rohrback has a long history of successful representation of consumer clients in both state and federal litigation, including consumers who have been harmed by companies like Papa Murphy’s for sending unsolicited “spam” text messages without the recipients’ consent.

Oftentimes, the recipient of a spam text message is forced to bear the expense of the incoming unsolicited text as many carriers wireless service plans do not include unlimited text messaging, whether or not the text was authorized by the recipient.  The consumer is forced to pay the additional charges on their cell phone bill for these unwanted messages.  In addition, many of us have abandoned our land lines and use solely our cell phones for our telephone service, which makes the avoidance of these intrusive texts impossible.

Previously, Keller Rohrback has brought seventeen class actions concerning the sending of unsolicited facsimiles (over telephone lines) in violation of the state Telephone Consumer Protection Act resulting in eleven permanent injunctions, the recovery of over $12 million dollars in settlements and over $778 million dollars in judgments.

The Telephone Consumer Protection Act (TCPA) is the law that protects consumers from unsolicited telephone calls and text messages from automated dialing and answering devices.  The law allows the recipient of an unwanted text message, or spam, to collect between $500 and $1000 for each violation.

In October 2013, new requirements within the TCPA require companies to obtain prior written consent that specifically states that consumers agree to receive text messages from an automated dialing and answering device (ADAD).

If you are receiving unwanted text messages without your specific written instructions authorizing the contact, we urge you to reach out to us to discuss your options.

Experienced and Passionate Attorneys

Our team has decades of combined experience fighting for our clients.

You can contact us at (206) 623-1900.

Rachel Bowanko

Gretchen Freeman Cappio

Jason Chukas

Felicia Craick

Adele Daniel

Juli Farris

Eric Fierro

Kylie Fisher

Alison Gaffney

Laura R. Gerber

Zack Gussin

Garrett Heilman

Katherine Klein

David Ko

Cari Campen Laufenberg

Andrew Lindsay

Derek W. Loeser

Eric Lombardo

Eric Matteson

Ryan McDevitt

Daniel Mensher

Keil Mueller

Nathan Nanfelt

Sarah R. Osborn

Yoona Park

Matthew Preusch

Adam Rosenberg

Joshua L. Ross

Chris Ryder

Mark D. Samson

Lynn Lincoln Sarko

Chris Springer

Natida Sribhibhadh

Patrick T.M. Streckert

Havila C. Unrein

Jen Wagner

Michael Woerner

Our attorneys excel both in the courtroom and in our communities.

Keller Rohrback wants to hear from you. Get in Touch