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Change Healthcare and its parent company UnitedHealth Group, which handles some 14 billion clinical, financial, and operational transactions in the U.S. annually, suffered an extensive cyber-attack impacting private health insurance subscribers and service providers.
On February 21, 2024, UnitedHealth and Change HealthCare disclosed that a Russian ransomware gang had gained unauthorized access to their networks, claiming that it had removed millions of patients’ private data from Change Healthcare’s massive system. The victims of the breach include hospitals, health providers, pharmacies, and all the patients in their care.
As UnitedHealth is the largest health insurer in the United States, the breach has been particularly disruptive to the entire healthcare industry. UnitedHealth has taken many critical systems offline, including systems to process prescription-drug claims, resulting in patients being unable to fill their mediations without paying out-of-pocket. Likewise, thousands of providers, hospitals and pharmacies are unable to access patient records to seek prior authorization or process billing that pays for medical services or determines prescription benefits.
The American Hospital Association has called the attack “the most significant and consequential incident of its kind against the U.S. health care system in history.” The response from Change Healthcare and the federal government has been criticized as falling short of meeting the scale of the deep potential impacts of this crime.
Consumers deserve to have their information protected. If you are concerned that your personal information was compromised because of the Change Healthcare breach, please contact us at (800) 776-6044, [email protected], or by using the secure form on this page for your free, no obligation consultation.
About Keller Rohrback L.L.P.
With offices in Seattle, Denver, Missoula, New York, Oakland, Phoenix, Portland, and Santa Barbara, Keller Rohrback serves as lead and co-lead counsel in class actions throughout the country, including in the Facebook Consumer Privacy litigation and T-Mobile Data Breach litigation. Our data privacy team is a leader in representing consumers, employees, and companies who have had their information breached. We have a long track-record of success in this area, including the Ninth Circuit case Krottner v. Starbucks, which established that the theft of a laptop containing employees’ personally identifiable information sufficed to confer Article III standing on plaintiffs.
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