Cottrell v AT&T, Pacific Bell and DirecTV Litigation
United States District Court for the Northern District of California, Oakland Division
Case No. 19-cv-07672
If you are a California resident who, while living in California, had AT&T open or charge you for an unauthorized account, product, or service—such as the DirecTV Now streaming service (now called “AT&T TV Now”), or AT&T’s “business internet”—and would like to know more about your rights, please contact Keller Rohrback at 800-776-6044, firstname.lastname@example.org, or by using the secure form to the right.
On February 2, 2020, Plaintiff’s First Amended Class Action Complaint was filed against AT&T, Inc., and its subsidiaries Pacific Bell Telephone Co., and DirecTV, LLC alleging violations of California consumer-protection laws.
Plaintiff alleges that AT&T is opening unauthorized accounts and charging people for services and products they do not request, such as the DirecTV Now streaming service or an AT&T business internet account. Often, it takes people months to realize that they are being charged. This is likely because an AT&T employee told them the product was “free” or because the AT&T employee opened the account without even telling the person, using credit card information AT&T already has on file. This practice has been occurring for several years in California and throughout the United States. It can occur at an AT&T store or over the phone while talking to an AT&T sales representative.
You may review the specific allegations in the amended complaint in the case documents section below.
First Amended Class Action Complaint – 02/03/2020