Keller Rohrback is investigating reports that Wells Fargo may have improperly charged a fee to customers who paid off their mortgage with a cashier’s check. Allegedly, the bank would assess a $30 wire transfer fee to move these final mortgage payments from one division of the bank to another; a highly unusual practice that is not typical in the industry.
Wells Fargo allegedly put mortgage loans into forbearance and suspended payments on federally-backed loans without borrowers’ consent. This prevented many borrowers from being able to make payments on their federally backed mortgage loans. If this happened to you, please contact us at [email protected] or (800) 776-6044.
If you hold a home equity loan with Wells Fargo, Keller Rohrback wants to hear from you. Please contact our consumer protection team at [email protected], (800) 776-6044, or using the secure form on this page.
Hundreds of customers were reportedly denied a loan modification due to Wells Fargo’s computer error. Are you one of them? If you received a letter from Wells Fargo apologizing for denying you a loan modification like the example below, please contact our consumer protection team at 800-776-6044 or [email protected] to discuss your concerns and potential legal claims.
Keller Rohrback L.L.P. is investigating whether Wells Fargo Advisors, a Wells Fargo affiliate that provides brokerage services and investment planning and advice, open accounts without their clients’ consent.
