Gretchen Freeman Cappio


1201 Third Avenue, Suite 3200
Seattle, WA 98101 

Gretchen Freeman Cappio advocates for her clients in well-known data privacy and consumer protection lawsuits.Gretchen’s passion lies in achieving meaningful change through litigation. Gretchen ably coordinates and persuades diverse groups of individuals to reach a common goal, and true to her southern roots, she never loses sight of courtesy and a sense of humor. Guided in litigation by Federal Rule of Civil Procedure 1, she uses her negotiation skills to achieve strong outcomes, and her creative pragmatism ensures that class members receive real benefits following successful litigation.

Gretchen has played a key role in many of Keller Rohrback’s privacy and consumer protection cases like Corona v. Sony Pictures Entertainment, Inc., No. 14-9600 (C.D. Cal.), where she worked with data security experts to fashion a multi-million-dollar settlement to provide important injunctive and monetary relief. Gretchen’s long-standing commitment to data security is exemplified by her early leadership in Krottner v. Starbucks, 628 F.3d 1139 (9th Cir. 2010), a major early victory for plaintiffs. As Class Counsel in Jabbari v. Wells Fargo & Co., No. 15-2159 (N.D. Cal.), where employees unlawfully took customers’ data to set up unauthorized accounts, Keller Rohrback served as sole plaintiffs’ counsel. Gretchen helped negotiate an innovative $142 million settlement in sessions mediated by The Hon. Layn Phillips (ret.).

In the Volkswagen “Clean Diesel” case, Judge Breyer appointed Special Master Robert S. Mueller to supervise rapid-fire negotiations for which Gretchen served on the Plaintiffs’ Settlement Team, drafted settlement documents and supervised notice in three separate, complex settlements. She also served as a member of the Plaintiffs’ Settlement Team for In re Chrysler-Dodge-Jeep EcoDiesel, MDL 2777 (N.D. Cal.), in which Ken Feinberg was appointed Special Master. Recently, she was appointed to the Plaintiffs’ Steering Committees in In re: ZF-TRW Airbag Control Units Products Liability Litigation, MDL 2905 (C.D. Cal.), a complex case against several auto manufacturers and parts suppliers regarding defective airbags, and in Francis et al. v. General Motors LLC, No. 19-cv-11044 (E.D. Mich.), a class action concerning defective vehicle transmissions.

Gretchen’s advocacy also extends to government clients in major public health cases. As part of the Keller Rohrback team working to hold opioid defendants accountable in the Opioid MDL, Gretchen serves as the lead client contact for the fourth largest county in the country, and was a chief negotiator of the One Arizona Memorandum of Understanding to allocate millions in opioid settlement funds, signed by the state, all counties, and nearly all of the 90 cities and towns in Arizona. Similarly, in In re: EpiPen, MDL 2785 (D. Kan.), in which Keller Rohrback’s Managing Partner Lynn Sarko is Co-Lead Counsel, Gretchen leads the firm’s contributions to the coordination of counsel, including directing PSC meetings, briefing and discovery, resulting in the certification of a nationwide RICO class.

Gretchen’s leadership and devotion to justice drive her legal work and personal time. Her colleagues at Keller Rohrback recognized these skills by electing her to the firm’s six-member Executive Committee, the third woman elected in the firm’s 100-plus year history. In 2021, she was elected Board Chair of the Global Justice Center, a nonprofit promoting gender equality worldwide. Gretchen is a founding board member of the Mother Attorneys Mentoring Association (MAMA), an organization supporting mothers in the legal profession, now with nine chapters across the United States.


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