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Keller Rohrback Investigates KeyBank Overdraft Fees

If you were charged overdraft fees without enrolling in overdraft protection or noticed that transactions were processed out of order on your KeyBank account, our consumer protection team wants to hear from you. Please contact us at (800) 776-6044 or

Keller Rohrback is investigating KeyBank National Association for allegedly charging deceptive and unfair overdraft debit card fees. Our investigation is focused on the following practices:

  • Processing transactions that overdraw customers’ bank accounts without telling customers that overdraft fees would be applied;
  • Undisclosing overdraft protection; and
  • Processing transactions out of chronological order to maximize banking service fees (i.e. processing larger debit transactions first in order to deplete accounts faster, creating a higher likelihood of overdraft fees on the following transactions).

If you have been negatively impacted by these alleged unfair and deceptive overdraft fees and/or insufficient fund fees charged by Key Bank, please contact please contact consumer protection attorneys Mark Griffin or Karin Swope at 800.776.6044 or

About Keller Rohrback L.L.P.

Keller Rohrback is a nationally recognized law firm aimed at obtaining justice for our communities. With offices in Seattle, Phoenix, New York, Santa Barbara, Oakland, and Missoula, Keller Rohrback serves as lead and co-lead counsel in high-stakes litigation throughout the country. Our Complex Litigation Group is proud to offer its experience to clients nationwide, and our trial lawyers have obtained judgments and settlements in excess of $23.25 billion.

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Contact Us

If you would like more information regarding this investigation, please contact us at or 800.776.6044.

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